Job Description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About us

Cruise Sydney provides a luxuriously unique way for guests to experience the beautiful Sydney Harbour. Our exclusive 78ft luxury cruiser ‘The Spirit of Migloo’ boasts uninterrupted 360-degree views while guests enjoying an amazing culinary experience including regionally sourced food and prestigious wines. Departing from Darling Harbour, Cruise Sydney provides lunch and dinner cruises as well as private charter events.

Cruise Sydney is part of Journey Beyond, a national tourism business focused on bringing Australia’s unique and iconic experiences to life.

About the Role

We have multiple opportunities available for motivated Cruise Attendants to join our team here at Journey Beyond Cruise Sydney. These are casual positions with an immediate start. In this role, you are primarily responsible for greeting and assisting guests, delivery of premium food and beverage services, vessel and passenger safety, vessel presentation and conducting safety briefings.

The ideal candidate will be passionate and proud of the food and service they deliver and be willing to go above and beyond for our guests, crucial in achieving our goal of sharing special places and shaping lasting memories. You will be a team player with strong communication skills, a positive "can-do" attitude, and the flexibility to work varied hours including nights, weekends, and public holidays.

Working in close collaboration with the marine team, responsibilities include:

1. Guest Interaction and Safety : Meeting and greeting guests during boarding and departure, ensuring their comfort and safety at all times, and interacting courteously throughout the voyage.

2. Food and Beverage Service : Responsible for the bar and food service for guests during the journey, processing payments, communicating orders to the kitchen including dietary requirements, and ensuring all safe food practices are followed.

3. Vessel Presentation and Maintenance : Ensuring that the vessel is in a presentable state at all times, cleaning food service and dining areas during and after service, and managing stock levels to reduce wastage.

Requirements

About You

• Minimum 1-year experience working in a similar hospitality/customer service role
• Previous sales experience will be deemed favourable
• Strong personal presentation skills
• Be highly self-motivated, with great energy and the ability to multi-task
• Excellent communication and interpersonal skills
• Reliable, self-motivated and proactive
• A cross-cultural awareness and sensitivity to the welfare of others
• NSW Responsible Service of Alcohol (RSA) Competency Card (essential)
• Provide First Aid & CPR (advantageous)
• Have the necessary working entitlements to work in Australia
• Must not be affected by sea sickness

A pre-employment medical and National Police Check may be required as part of this recruitment process.

Are you ready to join us? Your journey begins here!

_ To apply, please submit your resume, along with a Cover Letter telling us a little bit about you. If you have any questions about the position, please call James Watts – HR Advisor on 0456 223 830. _

_ Applications will close Friday 7th February, so don't wait, apply now! _

Benefits

As a Journey Beyond employee, you'll enjoy:

• General discounts on Journey Beyond travel and experiences
• An attractive hourly rate and positive work environment
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise

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