EdTech Customer Success Manager (Remote - US-Based) Job at Equal Education Partners, Remote

d21qOTNoaFpBSysvbENvU1A5VVhHeUplREE9PQ==
  • Equal Education Partners
  • Remote

Job Description

🎓 We're Hiring: Customer Success Manager (Remote - US-Based)
🌎 Focus: K-12 clients in Texas, California, Florida & beyond
💼 Full-time | Remote | Competitive Salary + Benefits

Our client – a cutting-edge edtech company using AI to revolutionize how learning is assessed – is on the lookout for an experienced and relationship-driven Customer Success Manager to join their US team.

This is a strategic CSM role focused on partnering with K-12 schools and districts (especially in TX, CA, FL, and other key states ), helping them get the most value from the platform, drive adoption, and ensure long-term success.

What you’ll be doing:
✅ Building and managing relationships with school and district leaders
✅ Leading onboarding, training, and rollout processes for new customers
✅ Acting as a trusted advisor, helping educators integrate the product into everyday practice
✅ Proactively identifying risks, solving problems, and delivering value throughout the customer journey
✅ Collaborating closely with product, sales, and support teams to elevate the customer experience
✅ Driving renewals and expansion opportunities within your portfolio

Requirements

What we’re looking for:

✨ 5+ years of customer success experience in the edtech space

✨ Proven track record working with K-12 schools and districts in Texas, California, Florida, or similar states

✨ Deep understanding of education systems, district priorities, and the challenges educators face

✨ Strong communication and presentation skills – both 1:1 and with larger stakeholder groups

✨ Comfortable working independently in a remote, fast-paced environment

✨ Passionate about education, technology, and helping others succeed

Benefits

Why you’ll love this role:

🌍 100% remote

🏫 Make a real impact in classrooms across the country

💡 Join a growing, mission-driven company at the forefront of edtech innovation

🤝 Work with smart, passionate people who care deeply about learning

💸 Competitive pay, benefits & opportunity for growth

Job Tags

Full time,

Similar Jobs

ARAMARK

Food Service Director Job at ARAMARK

**Job Description**The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.**Compensation Data... 

Empirical Systems Aerospace, Inc.

Manufacturing Engineer Internship Job at Empirical Systems Aerospace, Inc.

 ...MANUFACTURING ENGINEER INTERNSHIP Are you looking for a great internship opportunity in San Luis Obispo as a Manufacturing Engineer Intern, then we would like to hear from you. This internship is for our Fall/Winter Manufacturing Internship Program. This is not our... 

Merck & Co.

US Scientific Director, Medical Affairs - Cardiovascular & Metabolism (Remote) Job at Merck & Co.

 ...including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully- Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from... 

TrekRecruit LLC

ServiceNow Developer Job at TrekRecruit LLC

 ...Job Title: ServiceNow Developer Location: Atlanta, GA (Hybrid) Duration: 12+ Months Requirement: ~5+ years of solid 'Developer' experience in ServiceNow ITOM (CMDB, Discovery). ~5+ years of expert experience with integrations ServiceNow with... 

Banner Health

Anesthesia Technician Job at Banner Health

 ...be responsible for the daily handling of staff needs regarding anesthesia gas machines, anesthesia monitoring equipment and non-...  .... Employees hired after 1/1/2024 must complete the anesthesia technician academy within 6 months of hire.PREFERRED QUALIFICATIONSAdditional...