Hotel Night Auditor Job at Holiday Inn Express, Madera, Madera, CA

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  • Holiday Inn Express, Madera
  • Madera, CA

Job Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities:

  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
  • Perform additional bookkeeping, administrative, and accounting procedures as required
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
  • Make sure every hotel guest has a pleasant stay
Qualifications:
  • High school diploma or equivalent required; some college preferred
  • Flexible overnight hours are required
  • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
  • Computer proficiency is required; experience with accounting or reservation software is preferred
  • Great communications. and excellent customer service skills are required
About Company: Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

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