Job Description

I.K Hofmann is looking for a skilled Air Import Agent for an international freight forwarding and cargo logistics firm offering tailored solutions to each customer. With 39 offices in 17 countries and hundreds of vetted global agents, our expert teams are dedicated to working closely with clients to meet all ocean, air, rail, inland transportation and turnkey project needs.

 Air Import Agent

Job Description

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operating system
• Track and trace Air-Ocean Import files as required
• Use Workflows on daily basis
• Ensure timely delivery of freight to customers for Import shipments
• Ensure documents are timely sent to customer or broker for customs purposes
• Ensure accurate and timely client and Service Providers billing
• Interact with our customers in arranging their international shipments, meeting customer service standards
• Contribute to maintain strong relationships with suppliers (airlines, Carriers, trucking companies, and others)
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
• Understand department process flow, constantly looking for areas of improved efficiency
• Ensure all customers' standard operating procedures are followed and updated
• Operating according to our Standard Operation Procedures;
• Support General Manager with General Office duties

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Essential functions:

• Must be able to remain in a stationary position 50% of the time. 
• Occasionally move about inside the office to access invoices, office machinery, etc.
• Constantly operating a computer and other office productivity machinery such as a computer, calculator, copier, and printer.
• Ability to work with demanding deadlines
• Excellent communication skills, both verbal and written
• Must be detail oriented, thorough and accurate. Must have proven analytical and problem-solving skills
• Ability to establish priorities and accomplish multiple tasks, must be organized
• Work effectively via phone, fax, e-mail. Good planning and organization skills; ability to multitask and be a self-starter

Work Environment:

• Office Setting - Working with others
• Occasionally work in extremely bright or dim lighting conditions.

Requirements:

• Education: GED/High School desired Experience
• Solid knowledge of domestic and international geography including countries, major cities and ocean ports along with basic knowledge of U.S. Regulatory Laws

Shift hours & Payrate:

Monday to Friday 8am to 5pm

Payrate $24- $26 an hour

Benefits:

• Medical, Dental & Vision
• Prescription Drug Discounts
• Short-Term Disability, Accident, Critical Illness, and Life Insurance Package
• 401k/ Roth 
• PTO after a probationary period
• Referral Program that offers $50 to both you and your referral after they work 80 hours 

About Us: I.K. Hofmann USA offers staffing & HR services in sectors like light industrial, automotive, aviation, logistics & professional. As an ISO 9001 certified firm, we prioritize service quality and deeply care for our employees. Founded in Germany, our parent company I.K. Hofmann GmbH, is a woman-owned business with branches across Austria, Czech Republic, Germany, Italy, Slovakia, Hungary and the US. We are proud to be an equal opportunity employer and celebrate our employees; differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, or any other protected classes. Our differences make us thrive! Must be eligible to work in the United States for any company without sponsorship.

By entering my mobile number and by submitting this application, I give my express written consent and agreement to receive text messages from, or on behalf of, I.K. Hofmann USA, Inc. at the mobile telephone number provided for employment or potential employment-related communications, notices, and updates, including via an automatic telephone dialing system. I further understand that my consent is not required. Standard message and data rates may apply. To opt-out of text messaging, reply STOP any time. For California residents, please see our Employee and Applicant Notice at Collection and Privacy Policy for additional California specific information   here.

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Apply today at [email protected]

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