Job Description

Do you enjoy meeting people and solving problems? Do you also like working with your hands and having some variety in your career? Do you value unlimited performance-based pay?

If so, Metal Supermarkets is the place for you! Join our team in a fun and dynamic workspace where customer satisfaction is our top priority.

Compensation:

• Guaranteed base hourly pay + unlimited performance-based bonus. You can take this as far as you are capable! We will train and support you in your success - it is in your hands!

Benefits:

• Advancement opportunities in Sales, Metal Working, Machine Operation, and more
• Training in metal, fabrication processes, computer systems and equipment
• 50% company group healthcare contribution to your premium and 401k plan for eligible employees
• Unlimited Performance-based bonuses begin at \average\ sales.

A Day at Metal Supermarkets:

• Plan the day with the team to ensure prompt service for all client requests
• Provide metal solutions over the phone and in person. Most sales are completed on the first call over the phone.
• Conduct guided warehouse tours and assist customers with material selection.
• Process orders with our equipment. Optionally - operate forklifts, saws, shears and trucks. Ensure your customers are taken care of quickly and they will come back to you for their next metal project.

Key Responsibilities:

• Respond promptly to order requests, quotes, and delivery follow-ups
• Our phone rings all day! Listen to clients, create quotes, make sales and solve metal problems. We are not a cold call business. Our clients come to us.
• Build trust with customers through open communication
• Identify sales leads and develop new customer relationships
• Support sales targets, manage stock control, and gross margins
• Assist in drop piece management and organization
• Fulfill orders, cut metal and ensure jobs are completed on time.
• Maintain efficiency in measurement, adherence to process and business fundamentals.
• Effectively manage tasks and time throughout the day

Qualifications:

• Prior Sales and Customer Service experience
• Proficiency in computer skills and Point of Sale software
• Excellent communication and listening skills
• Strong math skills and time management abilities
• Experience with tape measures, basic math, fractions, decimals and tools.

Have you always had a natural way with people? Do you love to help? Are you good with your hands and value great customer service? Do you think “yes” before “no?” Are you solutions driven and take pride in customer satisfaction? These traits could make you the perfect fit for a job with variety and great compensation in a stable industry with a rapidly expanding organization.
Metal Supermarkets is the world’s largest supplier of small-quantity metals with stores across the U.S., Canada, and the U.K. We sell a variety of metal products and cutting services to businesses and consumers. Our customers love us because of our outstanding customer service. We’re fast, friendly, convenient and knowledgeable. We’re passionate about service.

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