Job Description

About FIND Outdoors:

FIND is a 50+-year-old nonprofit headquartered in Pisgah Forest, NC whose mission is to provide all people with education, recreational and interpretive opportunities about natural resources and cultural history. FIND Outdoors serves over 800,000 visitors each year with over 150 educational and recreational programs, special events, and tours, and manages 15 recreations, education, and camping facilities in North Carolina, and Georgia. In addition, FIND offers our visitors forest- related gifts, education resources, and provides partnership opportunities for the health of our forests and the safety of our forest users on public and private lands.

About the Opportunity:
Retail Inventory Specialist  

The role of the Retail Inventory Specialist will involve overseeing the ordering, storing, receiving, and distributing of all retail products and supplies. The position will be responsible for managing the flow of retail merchandise across all FIND-managed gift shops, while also tracking and analyzing inventory and developing protocols for minimizing loss. The role will require a high standard of customer service and will also involve managing employee and community relations. The Retail Inventory Specialist will serve as an ambassador to FIND.

Reports To:
Retail Operations Manager

RESPONSIBILITIES: 

• Handles replenishment of orders to ensure appropriate product mix and quantities. Creates orders to procure new stock items. 
• Communicate regularly with store managers and Retail Operations Manager regarding inventory needs. 
• Creates purchase orders for online entry or call in, in a timely fashion. 
• Utilize Lightspeed software to forecast monthly, quarterly and seasonal inventory needs. 
• Monitor sales trends and forecast inventory needs.  
• Oversee and manage the inventory storage space in the warehouse to ensure proper usage of space. 
• Delivers inventory to and ensure sales floor at Pisgah VC and Cradle of Forestry are properly stocked and merchandised effectively.  
• Assists with administrative retail tasks such as entering invoices, stickering, folding and transferring inventory.
• Perform year-end inventory at all sites.
• Be able to operate and run any retail site when needed.

ESSENTIAL JOB FUNCTIONS:  

• Responsible for all merchandise procurement, including the approval process with partners, purchasing from vendors and distribution to all visitor centers. 
• Offers suggestions to the Retail Operations Manager to improve gift shop operations. 
• Maintains constant communication with Retail Operations Manager regarding issues concerning sales results, purchasing and inventory levels, and anything else that affects the organization’s financial stability. 
• Maintains a clean, safe, and professional environment in all occupied retail spaces, including offices and warehouse space.  
• Ensures that safety is the number one priority for all retail team members by creating an atmosphere of open dialogue, as well as the empowerment to bring to attention anything team members deem as a safety concern. 
• Performs year end inventories at the warehouse and gift shops and is responsible for their accuracy.
• Ability to lift up to 40 lbs. on a regular basis. 
• Create and safe, healthy and communicative environment for all FIND employees.
• Commitment to the organization's mission, including the stewardship of public lands, promotion of environmental education, and support for inclusive, engaging experiences in parks and natural spaces.

Scope of Work & Expectations

• Work between the hours of 8:30 am. to 5:00 pm for up to 40 hours a week
• Weekend work and travel (as needed)
• Ensure all FIND managed gift shops are fully stocked and merchandised
• Utilize Point of Sale software to properly forecast and place orders to maintain appropriate stock levels throughout the year.
• Communicate with gift shop managers on a regular basis to determine inventory needs.
• Conduct site visits throughout the season to assist gift shop managers with merchandising and product additions or deletions.

FIND Outdoors is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $16.00 per hour

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