Job Description

Fleet Services - A Cox Automotive Company keeps fleets moving!

Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country.

Providing on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Fleet Services is currently hiring a Parts Coordinator II , they will be responsible for Data entry, professional phone & email communication with both internal and external customers and other parts counter responsibilities.

• Competitive pay - $25 - $32 hourly depending on experience.
• Health, dental, vision insurance starts DAY ONE of employment.
• 401(k) matching starts after 90 days, 100%-match on first 6% contributed, plus an additional 2% discretionary contribution by the company.
• Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company.
• Laptop, company cell phone, and uniforms provided.
• Dedicated career path - ‘Over 50% of our front-line managers are promoted from within.
• Technical training provided to advance your career.

Duties and responsibilities:

• Provide a high level of customer service, representing the company with a positive image.
• Ability to multitask.
• Answering phone calls, emails to address purchasing needs within the organization
• Data entry, entering pertinent information with accuracy and efficiency.
• Reach out to technicians and managers on repairs performed, parts used to obtain required information and verify invoices.
• Perform functions involved with sourcing and procuring parts is perferred.
• Gather necessary paperwork and upload into system for records.
• Create and catalogue weekly and monthly department reports.
• Handle, respond to, and direct incoming correspondence, calls, and tasks with vendors and company technicians in a timely manner.
• Support ad-hoc projects related to Cox Automotive priorities and initiatives.
• Perform other duties as assigned or directed.

Qualifications:

• High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field.
• Proficient computer skills, including MS Excel and Word, and the ability to learn new systems quickly, (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer).
• Prior experience sourcing and purchasing parts is preferred.
• Common knowledge of the trucking industry; experience with fleet maintenance or other transportation experience in automotive/trucking preferred.
• Demonstrated ability to multi-task and apply initiative and creativity on projects.
• Positive attitude, good instincts, and self-motivation.
• Excellent organizational skills and the ability to balance a variety of tasks.
• Ability to act with a sense of urgency to fix immediate issues as well as document and address solutions for the long-term.
• Excellent verbal and written communication skills; Ability to effectively communicate at all levels of the organization.

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