Job Description

Mode of Interview: Webcam/In person

Work Location: Colorado 80203

Work Arrangement: Remote

Shift:

Applicant must have 4 Years of experience with the following.

• Provide daily technical operations support and technical expertise for network Infrastructure (hardware and/or software) as it relates to data transport (wired or wireless) and information technology.
• Assist with the design, installation and configuration of network communications infrastructure, including routers, switches, wireless access points, and wireless LAN controllers.
• Respond to critical outages and end-user technical issues escalated through the enterprise service desk.
• May be required to travel to any agency or location within 50 miles of primary work location to provide services. Primary work location is 1575 Sherman Street Denver Colorado.
• Respond to ServiceHub tickets by providing first line response through troubleshooting and escalating the tickets as needed.
• Determine site requirements in order to set up site networking equipment.
• Diagnose the cause of technical issues and determine and implement the best course of action for repair or resolution.
• Make decisions related to network design/administration and implement them accordingly.
• Make decisions regarding prioritization of workload.
• Provide high-level technical design recommendations to project managers and stakeholders on matters related to projects having network infrastructure components.
• Order circuits, coordinate matters related to structured cabling, and install/configure network hardware and/or software as needed to support project efforts and deliverables.
• May be required to travel to any agency or location within 50 miles of primary work location to provide services. Primary work location is 1575 Sherman Street Denver Colorado.
• Will primarily work on projects that have been identified as small in size and resources.

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