Screener/Navigator (Bilingual Spanish/English) Job at Urban Health Plan, Bronx, NY

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  • Urban Health Plan
  • Bronx, NY

Job Description

Job Description

Job ID#:

3768

Job Category:

Integrated Care

Position Type:

Employee (Full Time)

Positions Available:

2

Position Summary:

We are currently in search of a Screener/Navigator who will be responsible for conducting Health- Related Social Needs (HRSN) screenings, eligibility assessments, and navigation activities for Medicaid Fee-for-Service and non-eligible Managed Medicaid members.

Minimum Qualifications:

  • High School Diploma required.  
  • Minimum of 1-2 years of experience with experience in healthcare, case management or patient advocacy.
  • Bilingual Spanish/English is required.
  • Must have excellent communication skills and ability to provide exceptional experience to patients.
  • Understanding of phone etiquette and standard office procedures.  
  • Ability to thrive in a fast-paced environment.  

Key Duties:

  • Verify patients eligibility for health related social needs (HRSN) screenings via UniteUs and EPACES.
  • Provide a minimum of 3 attempts to outreach each patient. 
  • Document outreach in alignment with required frequency, modality and timeframe. 
  • Manages patient consent and attestation as required throughout the engagement. 
  • Conducts HRSN screening using the Accountable Health Communities (AHC) screening tool to assess member HRSNs. 
  • Ensures all questions are completed on the AHC HRSN screening tool. 
  • Enters completed screenings into the appropriate SCN IT platform. 
  • Develops a care plan to document an eligible members needs and why the HRSN service is needed. 

Starting Compensation:  Minimum $40,000 per year; Maximum $40,000 per year

As a full time associateat Urban Health Plan, you will enjoy:

  • Fully funded Health Insurance for yourself.
  • 73.5% funded Health Insurance for your family.
  • Dental, Vision, and Prescription Coverage
  • $50,000 term life Insurance
  • 401(k) Retirement Savings (including 3% annual employer contribution)
  • Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!).
  • Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
  • Entertainment Discount Program
  • Employee Assistant Program
  • Fitness Discounts and Perks through our medical plan. 

Work Environment Type, Location, and Schedule:

Applicants must be comfortable working in an intermittent work environment primarily from home and onsite when needed, based out of the Bronx and have availability to commit to a schedule of 40 hours per week, working Monday - Friday between the hours of 8:00am - 6:00pm.

About Urban Health Plan:

At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, 50 years ago. That tradition continues today by promoting excellence in everything that we do. 

 

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.

 

Job Requirements

 

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Job Tags

Holiday work, Full time, Interim role, Work from home, Monday to Friday,

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