Teller Job at First Pioneers Federal Credit Union, New Iberia, LA

dzJmeTJoaFpBSzI1bHlRZU90TVZIeXBiRGc9PQ==
  • First Pioneers Federal Credit Union
  • New Iberia, LA

Job Description

Purpose

You will serve as a liaison between our members and the credit union. This includes providing account information by phone or in person, as well as information on the full range of credit union products and services. You will also be responsible for opening accounts for members, resolving issues, and professionally handling the member’s daily needs. As well as, providing a variety of transactional services to members and assist shared-branching members with their financial needs.

Duties and Responsibilities

  • Greet and welcome members and visitors to the credit union in a professional manner. Provide prompt, efficient, and accurate service in the processing of transactions.
  • Answering telephone calls to the credit union and providing assistance to members’ needs.
  • Provide in-person and by-telephone general and specific service-related information concerning credit union services or policies.
  • Respond to email or other electronic requests submitted by members, again providing professional, prompt, efficient, and accurate service and information.
  • Respond to members’ requests, problems, and complaints and/or direct them to the appropriate person for specific information and assistance.
  • Open new accounts, and service existing accounts. Set up new account files on our system, file new and closed account papers, and provide members with all necessary information for membership.
  • Handle requests from members for transfers of shares to loan payments, share withdrawals, check request, CD transactions, line of credit advances, stop payments, check holds, temporary checks, check orders, money orders, internet banking and any other requests received from members.
  • Promote credit union products and services based on member’s needs.
  • Process member mail transactions.
  • Mail receipts and checks to members as indicated by policy and procedure.
  • Research accounts for deposit, withdrawal, and loan-payment discrepancies.
  • Assist members in balancing their accounts.
  • Assist members with direct deposit forms and information.

Job Tags

Temporary work,

Similar Jobs

Katapult Network

Mental Health Advocate (Entry-Level) Job at Katapult Network

 ...organizations who want to find their next generation of talent. The Job: We are currently recruiting for a Mental Health Advocate to help a top company build and improve upon the quality of service within their provider network. This position provides a crucial... 

Gulfstream Aerospace Corporation

RS SC Supervisor (Weekend Days) Job at Gulfstream Aerospace Corporation

 ...specifications for the hangar operations managers . # Maintain a current knowledge of Aircraft Service Changes (ASCs), Customers Bulletins (CBs), inspection schedule requirements, vendor information and all other procedures, publications and general knowledge pertaining to... 

Get It - Finance

Successful Bookkeeper/ Accountant Job at Get It - Finance

 ...and successful real estate, construction, and construction management company is seeking a skilled and detail-oriented Bookkeeper/Accountant/Office Manager to maintain accurate financial records, oversee day-to-day financial transactions, and provide support for various... 

Ardent Health

Student Nurse Tech / SNT All Units Job at Ardent Health

 ...Overview Join our team as a Student Nurse Tech (SNT) at the UKHS St. Francis Campus. Nursing students apply here for ALL SNT openings - multiple units and shifts available. Fulfilling your purpose begins here. Your team is bigger than your department:... 

Steris Corporation

CNC Machinist I Job at Steris Corporation

 ...At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Summary The CNC Machinist I completes set up and operates both manual and CNC equipment for the...