Inbound Call Center Representative Job at EMC Ltd, Miami, FL

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  • EMC Ltd
  • Miami, FL

Job Description

re you a strong communicator who thrives in fast-paced environments? Do you enjoy helping people and solving problems while working as part of a dynamic team? If you are looking for an exciting opportunity with career growth, hands-on training, and a supportive work culture, this is the perfect role for you!

Why Join Us?

We are a growing company in Kansas City, searching for motivated individuals to join our Inbound Call Center team. No experience? No problem! We provide full training to help you build essential skills in customer service, problem-solving, and professional communicationeverything you need to succeed.

What You Will Be Doing:

  • Handle inbound calls, assisting customers with inquiries, orders, and service requests.
  • Provide clear and friendly customer support while resolving issues efficiently.
  • Maintain a positive and professional attitude to ensure an outstanding customer experience.
  • Accurately document customer interactions and update account information.
  • Work closely with teammates and supervisors to meet performance goals.
  • Troubleshoot customer concerns and offer solutions in a timely manner.
  • Stay up to date with company policies, products, and services to provide informed assistance.

What We Are Looking For:

  • A strong communicator with an upbeat and customer-focused attitude.
  • The ability to multitask and stay organized in a fast-paced environment.
  • A problem-solver who remains calm under pressure and enjoys helping people.
  • A team player who thrives in a collaborative and supportive environment.
  • Basic computer skills and comfort navigating multiple systems (training provided).
  • Previous customer service, call center, or sales experience is a plus but not required!

What We Offer:

  • Competitive Pay & Bonus Opportunities Earn while making a real impact.
  • Paid Training Gain valuable skills and industry knowledge.
  • Career Advancement We promote from within and offer clear growth paths.
  • Flexible Scheduling Full-time and part-time positions available.
  • Supportive Work Environment Be part of a positive, energetic team.
  • Exciting Workplace Work in a dynamic setting in Kansas City with great opportunities ahead.

If you are ready to launch your career in a role that challenges, excites, and rewards you, we want to hear from you! Apply today and take the first step toward a future filled with opportunities.

Job Tags

Full time, Part time, Flexible hours,

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