We are seeking a highly motivated and experienced home manager to oversee the daily operations and management of our short-term vacation rental portfolio. The ideal candidate will be responsible for maintaining and enhancing the value of our properties while ensuring a positive guest experience.
Requirements : Current primary residence in Southeast Asia, or any country with the same timezone . The role will be 5 days a week, work hours will be from 3PM - 12AM PST.
Guest Relations:
Handle guest inquiries, complaints, and requests related to the home
Coordinate with the concierge team on resolutions
Property Maintenance:
Coordinate and oversee property maintenance and repairs
Schedule preventative maintenance across houses
Schedule routine inspections and address any issues promptly
Manage relationships with contractors and service providers
Financial Management:
Prepare and manage property budgets
Handle financial reporting and maintain accurate records
Legal Compliance:
Stay updated on laws and regulations
Ensure the property complies with all relevant codes and regulations
Risk Management:
Assess and mitigate risks related to property operations
Implement safety and security measures
Relevant certifications in property management (e.g., Certified Property Manager, Real Property Administrator) are ideal.
At least 5 years of previous experience in property management
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficient in property management software
Excellent problem-solving skills; have the ability to address and resolve issues promptly and effectively
Quick decision-making skills
Bonus: Has experience managing homes in the US
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